PRIVACY POLICY
PT ENTROPI GLOBAL MARTECH operates ENTRO.LY,
the smart hub for TikTok affiliate creators.
For Indonesian Users
This policy complies with UU ITE No. 19/2016, PP 71/2019 on Electronic Systems and Transactions, and Menkominfo Regulation No. 20/2016 on Personal Data Protection in Electronic Systems.
PT ENTROPI GLOBAL MARTECH ("we," "us," or "Company") operates ENTRO.LY, a business dashboard platform for TikTok creators. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.
1Information We Collect
1.1 Information from TikTok
When you connect your TikTok account to ENTRO.LY via the "Login with TikTok" feature, we collect:
- •Profile Information: TikTok username, display name, profile photo/avatar, unique user ID (open_id), bio/description, and verification status
- •Account Statistics: Follower count, total likes, total video count
- •Video Information: Video titles, descriptions, hashtags, posting date/time, thumbnail images
- •Performance Metrics: Video views, likes, shares, comments, watch time (where available)
What We Do Not Collect from TikTok
- •Private messages or direct messages
- •Draft videos (unless you explicitly upload them through a future feature)
- •Your TikTok password or login credentials
- •Financial account information or payment details
- •Location data (unless you enable it for a TikTok GO feature)
1.2 Information You Provide Directly
- •Email address (for account notifications)
- •Contact preferences and communication settings
- •Feedback and support requests
1.3 Automatically Collected Information
- •Device information (browser type, operating system)
- •IP address and general location (city/country level)
- •Usage data (pages visited, features used, time spent on the platform)
- •Cookies and similar tracking technologies
2How We Use Your Information
We use your information to:
- •Provide Core Services: Display your creator dashboard, analytics charts, and performance metrics
- •Build Your Portfolio: Create a professional creator showcase page (with your consent)
- •Improve Our Services: Analyze usage patterns to enhance features and user experience
- •Customer Support: Respond to your inquiries and resolve technical issues
- •Legal Compliance: Meet regulatory requirements and enforce our Terms of Service
What We Will Never Do With Your Data
- •We never sell your personal information to third parties
- •We do not use your data for targeted advertising outside our platform
- •We do not share your performance metrics with other creators without your permission
3Data Sharing and Disclosure
3.1 With Your Consent
We may share your information when you explicitly authorize us to do so, such as when you create a public creator portfolio or opt in to the brand marketplace feature.
3.2 Service Providers
We work with trusted third-party service providers who help us operate ENTRO.LY:
- •Cloud hosting providers (AWS, Google Cloud)
- •Analytics services (for platform improvement)
- •Customer support tools
- •Email notification services
3.3 Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or to protect the rights, property, or safety of ENTROPI in accordance with:
- •UU ITE No. 19 of 2016
- •PP 71/2019 on Electronic Systems and Transactions
- •Menkominfo Regulation No. 20/2016
4Data Security
We implement industry-standard security measures to protect your information:
- •Encryption: All data transmission uses HTTPS/TLS 1.3 encryption
- •Token Security: TikTok OAuth access tokens are encrypted at rest using AES-256
- •Access Control: Strict internal access policies limit who can view your data
- •Regular Audits: Ongoing security assessments and vulnerability testing
- •Token Rotation: Access tokens are automatically refreshed every 24 hours
- •Secure Infrastructure: Hosted on entreprise-grade cloud infrastructure with SOC 2 compliance
5Data Storage
📍 Server Location
In compliance with PP 71/2019, personal data of Indonesian users is stored on servers located in Indonesia or in cloud facilities that meet Indonesian data protection requirements.
6Data Retention Period
- •Active Accounts: Your data is updated every 24 hours while your account is active
- •Inactive Accounts: If you do not use ENTRO.LY for 90 consecutive days, we may archive your data
- •Account Deletion: When you disconnect your TikTok account, we delete your data within 90 days
- •Video Metrics: For deleted TikTok videos, we retain aggregate metrics for 30 days, then delete them permanently
7Your Rights
7.1 Access and Portability
- •View all your data in your ENTRO.LY dashboard
- •Request a copy of your data in machine-readable format
- •Export your analytics reports at any time
7.2 Disconnect Your Account
You can revoke ENTRO.LY's access to your TikTok account at any time by:
- •Going to TikTok app → Settings → Security and Login → Apps and Websites → ENTRO.LY → Remove Access
- •Or by contacting our support team at [email protected]
7.3 Rights Under Indonesian Law
In accordance with Menkominfo Regulation No. 20/2016, you have the right to:
- •Access your personal data
- •Object to the processing of your personal data
- •Transfer your data to another service provider
8Children's Privacy
ENTRO.LY is not intended for users under the age of 18. We do not knowingly collect information from children under 18. If you believe a child has provided us with personal information, please contact us immediately at
[email protected] and we will promptly delete it.
9Cookies and Tracking
We use cookies and similar technologies to:
- •Remember your login preferences
- •Analyze website traffic
- •Understand how users interact with the platform
You can control cookies through your browser settings.
10Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- •Posting the updated policy on this page with an updated "Last Updated" date
- •Sending you an email notification (for material changes)
- •Displaying a notice in the app when you log in
Your continued use of ENTRO.LY after changes take effect constitutes your acceptance of the updated policy.
11Contact Us
Have a Question?
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we're here to help.
TikTok-Specific Data Practices
ENTRO.LY uses TikTok's Developer API in accordance with TikTok's Developer Terms of Service and Data Sharing Agreement. Your TikTok data is processed solely to provide ENTRO.LY services to you. We maintain compliance with TikTok policies and do not use your TikTok data in ways that would violate TikTok platform rules.